This is HCD — episodes, page 11

Episodes 241–264 of This is HCD, the podcast for service designers, UX designers and researchers, hosted by Gerry Scullion.

• Erika Hall 'Speed: the most important factor in the customer / user experience'
• Karen Peeters 'Discovering digital reliability and quality: the Toyota story'
• Shanti Mathew 'Partnering to build better lives'
• Rita Denny 'Reflections on changes in ethnographic praxis'
• Chris Gray 'Dealing with PTSD as a result of working as a social media content moderator for META'
• Jeff Sussna 'Services as a chain of promises'
• Rebekah Murphy 'My journey from Scrum Master to UX Designer'
• Eric Meyer 'Overcoming complexity’s invisible force'
• Jeremy Keith 'We've ruined the Web. Here's how we fix it.'
• Christine Hemphill 'Making human-centred design more human'
• Senongo Akpem 'Cross-Cultural Design'
• Introducing 'World Wide Waste' with Gerry McGovern
• Amy Bucher 'Understanding Behaviour Change Design and how it co-exists and compliments other design disciplines'
• Sam Ladner 'Working with Cross-Functional Teams'
• Douglas Ferguson 'Beyond the Prototype'
• Stefan Stern 'Finding ‘The Why’ in Leadership'
• Rebecca Cooper & Mandy Rogers ‘Leading Women in Product’
• Lou Downe 'Good Services'
• Raven Kaliana 'Examining trauma and using puppetry as a transformative tool''
• Jon Colman 'What Design Managers look for within graduate portfolios at Intercom'
• Michael J. Metts & Andy Welfle – 'Writing Is Designing'
• Scott Smith 'How to Future'
• Genevieve Bell 'Anthropology, cybernetics, and establishing a new branch of engineering at ANU'
• Ewan McIntosh 'Creating the Space for Learning'
• Podcast page 1
• Podcast page 2
• Podcast page 3
• Podcast page 4
• Podcast page 5
• Podcast page 6
• Podcast page 7
• Podcast page 8
• Podcast page 9
• Podcast page 10
• Podcast page 11
• Podcast page 12
• Podcast page 13
• Podcast page 14
• Podcast page 15

Humana Design — service design and design research consultancy, Dublin, Ireland.