Enjoy our content? Support This is HCD by becoming a Premium Member Hello and welcome to Bringing Design Closer, my name is Gerry Scullion and I am a service designer and trainer based in Dublin City Ireland. Bringing Design Closer is a podcast dedicated on sh
In this episode, I speak with Chris Gray, former content moderator for CPL a service provider and content moderation organisation for many of the large tech businesses. We speak about Chris’s experience moderating for Facebook, what that looks like on a granular level, in terms of the processes involved in a ‘day in the life’ type conversation. We speak about what led to the final days of Chris’s employment and also what followed for Chris in terms of impact on his life that’s resulted in Chris taking legal action and bringing Facebook (along with many others) to court. I should point out that there are topics in this conversation that may act as a trigger for some people, and if listening with children, may not be appropriate.
Humana Design — service design and design research consultancy, Dublin, Ireland.