3 Takeaways: 1. Solve someone else's problem first. Find a colleague who is struggling and use your design skills to help them before pushing your own agenda. 2. Speak their language before teaching them yours. Adapt to the organization's vocabulary to build connection, not distance. 3. Document…
3 Takeaways: 1. Solve someone else's problem first. Find a colleague who is struggling and use your design skills to help them before pushing your own agenda. 2. Speak their language before teaching them yours. Adapt to the organization's vocabulary to build connection, not distance. 3. Document every win, no matter how small. When the conversation turns to investing in design, you need a clear evidence trail, not borrowed case studies.
Humana Design — service design and design research consultancy, Dublin, Ireland.