Service Design Disrupted Conference , Barcelona, October 15, 16 2026. We offer 10% off all SD Disrupted conference tickets in our 'Partners' section. Join to access. → https://www.thisishcd.com/signup ________________________ Gerry sits down with Sarah Stone McDevitt — a self-described "unstructured
Service Design Disrupted Conference , Barcelona, October 15, 16 2026. We offer 10% off all SD Disrupted conference tickets in our 'Partners' section. Join to access. → Gerry sits down with Sarah Stone McDevitt — a self described "unstructured data" kid from the back of the classroom, now working in SaaS ecosystems and author of The Round Table . Sarah explains how phonetic dyslexia led her to write an entire book by talking into a voice memo, why we've been measuring human value wrong since school, and why relationships compound through the least efficient things we do: sitting with someone's story, sending an article with nothing attached, closing the laptop. Plus: the five signals of relational intelligence, why empathy without accountability isn't kindness, and a competition to win a copy of the book, signed and posted by Gerry himself. Question: Sarah names five 'signals' of relational intelligence in the book. Name one. Email support@thisishcd.com with your answer before August 31st to be in with a chance of winning. Winners will be announced via our newsletter. To join, go to thisishcd.com BRING THIS IS HCD INTO YOUR ORGANISATION → Train my organisation → Video Courses → Coac
Humana Design — service design and design research consultancy, Dublin, Ireland.