In this episode, Lou Downe, Director of Design and Transformation for the UK government, where they’re leading change in the UK’s housing sector, talks about their new book: Good Services, How to Design Services that work . Show Links Good Services book site Lou Downe's website Lou on Twitter
In this episode, Lou Downe, Director of Design and Transformation for the UK government, where they’re leading change in the UK’s housing sector, talks about their new book: Good Services, How to Design Services that work . Show Links Good Services book site Lou Downe's website Lou on Twitter
Humana Design — service design and design research consultancy, Dublin, Ireland.