Jennifer Philippe – ‘Building HCD at Scale’

In this episode, we ask the big questions about human-centred design and large organizations. Why design teams alone, are not enough to become customer lead, and why we need to look at a sustainable way to scale human-centred design in organizations.

In this episode, we ask the big questions about human centred design and large organizations. Why design teams alone, are not enough to become customer lead, and why we need to look at a sustainable way to scale human centred design in organizations.

Humana Design — service design and design research consultancy, Dublin, Ireland.