Gerry Scullion joined Eva Faes and Jeroen Depuydt on the Service Design Podcast for a conversation about going punk on human-centred design with practitioners from around the world.
I recently joined Eva Faes and Jeroen Depuydt on the Service Design Podcast for a conversation that went a lot deeper than the usual interview. We talked about what it means to "go punk" on human centred design, why the profession sometimes drifts away from the people it claims to serve, and how organisations can keep design honest even when the pressure is on to ship faster, cheaper, and safer. The Service Design Podcast is one of the most thoughtful spaces in the service design community, so it was a genuine pleasure to sit down with them and unpack the ideas that have shaped my work — and the book This is Human Centered Design . About the podcast The Service Design Podcast is a podcast about service design, with practitioners from around the world. Driven by curiosity, we engage in conversation with everyone involved in service design. We bring positive stories about big or small topics, from innovation to UX, design thinking and system design. We aim to ignite and inspire listeners in their own path of creating human centred services around the world. Listen on Spotify, Stitcher or Apple Podcasts. About the hosts Eva Faes brings her background in local government and social wor
Humana Design — service design and design research consultancy, Dublin, Ireland.