Humana Design Wins Tender to Train DGA in Saudi Arabia

In a significant development for the design and training industry, Humana Design, a renowned consultancy specializing in service design and innovation, has been awarded a prestigious tender by the Digital Government Authority (DGA) of Saudi Arabia. This contract will see Humana Design imparting their expertise through the course 'Advanced Service Design for Public Organisations' to be held in Amsterdam.

The course aims to equip professionals from the DGA with cutting-edge skills and methodologies in service design, particularly tailored for the public sector. It is designed to foster innovation, improve public services, and enhance the overall user experience for citizens in Saudi Arabia. The curriculum will cover a range of topics, from the basics of service design thinking to advanced techniques and tools for implementing service design projects in government settings.

Amsterdam, a city known for its innovation and design-centric approach, will serve as the perfect backdrop for this immersive training program. Participants will not only learn theoretical concepts but also engage in practical workshops and case studies, enabling them to apply their new skills to real-world challenges.

A highlight of the training program will be the exclusive tour of the MIRO Headquarters on the last day. MIRO, a leading visual collaboration platform, is at the forefront of shaping the future of work and collaboration. This visit will provide participants with a unique opportunity to explore the latest trends and technologies in collaboration tools and understand how these can be leveraged to foster teamwork and innovation in the public sector.

The tour will include insights into how MIRO's platform facilitates remote and hybrid working models, enabling teams to collaborate more efficiently and effectively across different locations and time zones. Participants will get a firsthand look at the platform's capabilities, from brainstorming and planning to project management and design thinking workshops.

This partnership between Humana Design and the Digital Government Authority of Saudi Arabia represents a significant step forward in enhancing the capabilities of public sector professionals in the region. By focusing on advanced service design techniques and embracing the future of collaboration, the DGA is setting a benchmark for public service innovation, aiming to create more user-friendly, efficient, and effective services for the citizens of Saudi Arabia.

The 'Advanced Service Design for Public Organisations' course in Amsterdam is poised to be a transformative experience for all attendees, promising not just to impart knowledge but to inspire a new wave of innovation in public service design.